Shipping policy

 

Shipping Policy

Thank you for shopping at RoadsArt Productions LLC! We are committed to delivering your order accurately, in good condition, and always on time.

Processing Time:

• All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery delays can occasionally occur. Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Shipment Confirmation & Order Tracking:

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [X] hours.

Customs, Duties, and Taxes:

• RoadsArt Productions LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• RoadsArt Productions LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:

• We offer international shipping. Shipping charges and delivery times may vary depending on the destination country.

Returns Policy:

• Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please review it before making a purchase.

Questions:

• If you have any questions about the delivery and shipment or your order, please contact us at info@roadsart.com.